We want to ensure that everybody is able to use Alium. As a software provider we will comply with accessibility requirements set by law and user groups. During the first quarter we ensure that our Alium for Apps product (specifically the Android SDK) is compatible with offering a great experience for visually impaired users.
To have a better understanding of how your customer satisfaction evolves across different platforms, countries or brands, our product team is currently developing new dashboarding features. This will give you full control to segment your data. Comparing and aggregating data enables you to create your own benchmarks based on different data points in our solution. Bring your digital KPIs to the next level!
In our mission to make digital a better place we are continuously improving the way our clients are able to listen to their customers. We believe in continuous innovation, also in our own platform. So, this year we will focus on aligning our different products to enable cross platform data enrichment. We are building a new core that will facilitate a seamless experience of any future feedback stream, think message bots or social media, even channels that are yet to be created. This will provide us with more flexibility regarding new features and secures our solution as a future proof platform. To make sure you get the most out of the collected data, we are adding new complementary analysis features. This will provide more options for in-depth analysis and reporting to management and stakeholders. With these innovations, we are unifying the voice of the customer and bringing data together in one holistic view. Overall this features will reduce the effort for you to analyze and act on feedback, while supporting cross device user journeys.
Released Product Features
We want to ensure that everybody is able to use Alium. As a software provider we will comply with accessibility requirements set by law and user groups. During the first quarter we ensure that our Alium for Apps product (specifically the Android SDK) is compatible with offering a great experience for visually impaired users.
To have a better understanding of how your customer satisfaction evolves across different platforms, countries or brands, our product team is currently developing new dashboarding features. This will give you full control to segment your data. Comparing and aggregating data enables you to create your own benchmarks based on different data points in our solution. Bring your digital KPIs to the next level!
In our mission to make digital a better place we are continuously improving the way our clients are able to listen to their customers. We believe in continuous innovation, also in our own platform. So, this year we will focus on aligning our different products to enable cross platform data enrichment. We are building a new core that will facilitate a seamless experience of any future feedback stream, think message bots or social media, even channels that are yet to be created. This will provide us with more flexibility regarding new features and secures our solution as a future proof platform. To make sure you get the most out of the collected data, we are adding new complementary analysis features. This will provide more options for in-depth analysis and reporting to management and stakeholders. With these innovations, we are unifying the voice of the customer and bringing data together in one holistic view. Overall this features will reduce the effort for you to analyze and act on feedback, while supporting cross device user journeys.
